Role Overview
We're looking for a hands-on Infrastructure Architect to own and evolve the infrastructure that the automation (RPA/GenAI) platform runs on. This is not a hands-off management role - the architect leads the three-person infrastructure team while remaining deeply technical, personally designing and building the provisioning, environments, and access plumbing that let our bots run reliably. The person is the go-to owner for "what do the bots run on, what can they reach, and how do they authenticate," and sets the strategy for scaling from attended to unattended automation.
Key Responsibilities
Own the automation platform infrastructure end to end - compute, environments, tooling, and reliability - and lead the 3-person infrastructure team while staying personally hands-on.
Virtual machine provisioning - stand up, configure, and manage VMs and compute for bot runtimes and dev/test environments.
SimCloud provisioning - provision and manage SimCloud (unattended) environments for bot execution.
Unattended-bot strategy and tooling - define and build the strategic approach and tooling for running bots unattended at scale, and drive the migration of attended automations toward unattended.
Application availability for bots - ensure every application a bot depends on is installed, configured, licensed, and reachable within the bot's runtime environment.
Access and identity provisioning - own service/system-account creation, credentials, and entitlements for bots and the team across Apple's identity and access systems (AppleConnect, Access Manager / IDMS).
Standards and repeatability - establish repeatable, documented processes and tooling for provisioning, environment management, and troubleshooting.
Cross-team partnership - work with automation developers, security, and Apple infrastructure/IT to unblock the platform and resolve environment and runtime issues.
Must-Have Qualifications
Deep, hands-on knowledge of Apple's internal infrastructure and how to get things provisioned within it.
Proven, hands-on experience provisioning and managing virtual machines and virtualized/cloud compute.
Experience with identity and access / service-account provisioning in a large enterprise (AppleConnect, Access Manager / IDMS, or equivalent IAM).
Hands-on experience with RPA platforms (UiPath strongly preferred), including unattended bot orchestration and runtimes.
Both genuine hands-on engineering depth and the ability to lead and mentor a small team - a builder who can also manage, not a manager who delegates all execution.
Proven ability to work independently and drive ambiguous infrastructure problems to resolution with minimal direction.
Scripting/automation skills (e.g., Python, shell) for building provisioning and operational tooling.
Willing and able to work on-site at SVE (or Austin).
Preferred Qualifications
Prior Apple experience.
Direct experience with SimCloud and Apple virtualization/cloud provisioning.
macOS fleet/endpoint experience (bots run on Macs).
Track record of taking attended automations to unattended at scale.
Familiarity with supporting services in the automation stack (e.g., Box, LDAP / Apple Directory).
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